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Prepare for a Different Set of Member Needs During the COVID-19 Crisis

Cancelled events, remote working, government guidelines, mandates, and legislation—every day a new COVID-19 challenge comes along. Meanwhile, you’re...

Adulting Programs Help Young Professionals Survive & Thrive in Their Careers

“Adulting is hard.”

How to Use Learner Journey Mapping to Improve the Educational Experience

Wouldn’t it be great if you could get inside a learner’s head and see their entire experience with your educational programs from their perspective?...

How Your Association Can Encourage Learner Self-Reliance

For liberal arts majors, the phrase “self-reliance” might bring back memories of Ralph Waldo Emerson. In an essay titled “Self-Reliance,” the 19th...

How to Keep Your Association Out of Technical Debt

One of the first lessons of responsible ‘adulting’ is staying out of credit card debt, especially if you already have student loan debt. But...

Teach Members & Customers How to Succeed as an Online Learner

Is learning like riding a bike? You just get going and it all comes back to you before you fall off or crash into a wall? Don’t count on it. Many of...

The Growing Member Need for Self-Care & Wellbeing Education

“It’s easier to care for the community, once you’ve taken care of yourself,” says The Community Roundtable, a membership organization for the online...

The Exciting Impact of Digital Transformation on Professional Development

“You need to deliver knowledge that you aren’t yet aware of, for jobs that don’t yet exist, to a group of people who don’t know that they will need...

9 Ways to Gain the Trust of Members and Customers

For 18 years running, nursing has been the most trusted profession in the U.S. In a Gallup poll, 85% of Americans rate the honesty and ethics of...

11 Issues to Keep on Your Association’s Radar for 2020 and Beyond

Over the past year, we’ve filled notebooks with ideas about issues that could affect association learning programs in 2020 and beyond. The list would...

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