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How to Improve Course Evaluations—and Measure a Course’s True Value

How often do you evaluate your evaluations? By revamping course evaluations to ask the right questions at the right time, you can gather what you...

Member Advisory Groups Provide Peer Connections and Valuable Insight

If you ask a member about their favorite association moment, it probably involved a conversation with one or more peers. That’s what members remember...

Why & How to Bring Back the Lost Art of Listening

Did you ever notice that LISTEN and SILENT are spelled with the same letters—something to think about. Most of us don’t listen well. Listening is not...

Six Elements of a Useful Educational Needs Assessment

How things change. What were once considered “best practices” in association management are now thought of as inadequate or outdated. Case in point:...

How to Get Useful Student Feedback on Online Courses

When you collect useful student feedback on online courses, you can confidently assess and improve the effectiveness of your e-learning programs....

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