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Why & How to Bring Back the Lost Art of Listening
Did you ever notice that LISTEN and SILENT are spelled with the same letters—something to think about. Most of us don’t listen well. Listening is not...
11 Areas in Need of Decluttering in Your Association, Your Work Life and Your Mind
With no elbow grease required, decluttering seems like an easy spring project… until you get started. Then you just want to wipe that grin off Marie...
The Physics of Membership: Investigating Unknown Influences on Member Behavior
This past year, you could count on one thing: uncertainty. You can count on it in the year ahead too. We can speculate about the future, but only...
How to Host a Rewarding Ideation Session for Members and Volunteer Leaders
On St. Patrick’s Day, a group of association professionals got together to come up with ideas for new virtual learning products for the International...
Adults Need Guidance Counselors Too: Educational Coaches Guide People into Your Education & Credentialing Programs
In high school, guidance counselors helped you pick the right classes and select the right colleges. But now you’re all grown up. You have to figure...
Volunteer SMEs: Your Association Can’t Live Without Them, So How Do You Live More Easily with Them?
One day, you love them. The next day, you want to wring some of their necks. Am I talking about chapter leaders? No, although they too fall into the...
After a Year of Pandemic Winter, Welcome Spring & Renew Your Association Spirit
Winter comes to a close this Saturday, March 20, the spring equinox—a time for new beginnings. On the one-year anniversary of the pandemic, we’re...
Jootsing: An Unorthodox Approach to Association Innovation
Jootsing is not a new dance craze or Dutch winter sport. You can joots alone or with association colleagues, even members. Jootsing takes some effort...
Engagement Boxes Add a Helpful Analog Experience to Online Learning
Engagement boxes came of age during the pandemic. They’ve been a bit hit with virtual conference attendees. The items inside encourage attendees to:
Innovative, Healthy Associations Have a Growth Mindset. Does Yours?
During the pandemic, your association, like many others, had to adopt innovative approaches to member services and operations. You had to rethink...