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TopClass Blog

New tips, trends, and insights for association learning and technology
Debbie Willis1/20/20 12:00 AM

9 Ways to Gain the Trust of Members and Customers

For 18 years running, nursing has been the most trusted profession in the U.S. In a ...
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Debbie Willis9/9/19 8:00 AM

Selling Education to Nonmembers, a Market Segment with Huge Potential

If you’re like most associations, the biggest segment of your market is nonmembers, not ...
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Debbie Willis9/2/19 12:00 AM

How to Earn and Reward Learner Loyalty

Everyone knows it’s more costly to acquire a new customer (or member) than to retain one. ...
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Debbie Willis7/22/19 12:00 AM

Mastering the Art of Writing Course & Product Descriptions

Your association invested a good deal of time and money into designing a new online ...
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Debbie Willis7/15/19 12:00 AM

What Depop Can Teach Associations About Attracting the Next Generation

If you haven’t yet heard of Depop, the social shopping and resale app, you will. In the ...
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Debbie Willis7/1/19 12:00 AM

Why Measure the Lifetime Value of Members and Customers?

Associations analyze their data so they can better understand members and customers, and ...
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Debbie Willis2/25/19 12:00 AM

8 Ways to Build Educational Partnerships with Chapters

Chapters live and die by their educational events. Most of their revenue comes from event ...
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Debbie Willis12/10/18 12:00 AM

Offer Holiday Specials That Promote Online Learning

Good dietary habits have a way of disappearing around the holidays. It’s just as easy for ...
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Debbie Willis10/9/18 12:00 AM

Selling Online Education: Motivate Members with a Better Version of Themselves

What kind of person drinks Michelob Ultra? Someone who's good-looking, fit, and ...
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Debbie Willis7/30/18 12:00 AM

Help Gen Z and Millennials Get Jobs: Offer Online Learning & Career Resources

Millennials get their share of depressing headlines these days—like this one from NBC ...
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Debbie Willis7/23/18 12:00 AM

Survey Says… Online Education’s Role in Membership Marketing

No one likes to admit it, but let’s face it, we’re all curious about how we stack up or ...
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Debbie Willis5/21/18 12:00 AM

Give a Taste: Let Prospects & Members Sample Online Education

If only prospects would give your educational programs a chance, you’d turn them into ...
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