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TopClass Blog

New tips, trends, and insights for association learning and technology
Debbie Willis2/19/24 12:00 AM

Shift from Transactions to Relationships with Learning Subscriptions

When a speaker’s topic gets the audience excited, the conversation in the chat box flows ...
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Debbie Willis5/22/23 12:00 AM

The Competition for Time: Convincing Members to Commit Time to Professional Development

The fundamental marketing challenge for associations is this: you’re competing for a ...
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Debbie Willis2/13/23 12:00 AM

A Justification Toolkit Helps Persuade Employers to Pay for Learning

As long as the economy’s direction is uncertain, some employers will be reluctant to ...
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Debbie Willis1/23/23 12:00 AM

How to Sell Education to Hard-to-Reach Employees of Member Companies

Associations have a hard time making employees of member companies aware of and ...
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Debbie Willis10/10/22 8:00 AM

How to Prevent & Eliminate Content Clutter in Your Online Learning Catalog

Imagine walking into an antique shop looking for a specific item. There’s so much to wade ...
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Debbie Willis9/26/22 12:00 AM

What Your Learners Are Really Buying

Seth Godin has a way of crystallizing the complexity of human behavior in one or two ...
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Debbie Willis1/24/22 12:00 AM

Why People Aren’t Registering for Educational Programs—and What You Can Do About It

Work is constantly in the news these days with stories about The Great Resignation, ...
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Debbie Willis9/28/20 8:00 AM

10 Ways to Entice Members & Prospects to Visit Your Association’s LMS

Many of your members and prospective customers have recently been introduced to a ...
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Debbie Willis1/20/20 12:00 AM

9 Ways to Gain the Trust of Members and Customers

For 18 years running, nursing has been the most trusted profession in the U.S. In a ...
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Debbie Willis9/9/19 8:00 AM

Selling Education to Nonmembers, a Market Segment with Huge Potential

If you’re like most associations, the biggest segment of your market is nonmembers, not ...
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Debbie Willis9/2/19 12:00 AM

How to Earn and Reward Learner Loyalty

Everyone knows it’s more costly to acquire a new customer (or member) than to retain one. ...
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Debbie Willis8/5/19 12:00 AM

Learning Subscriptions Help Good Intentions Come to Life

Ask a member if lifelong learning is essential for future success and they’ll most likely ...
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