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How to Recruit & Engage Volunteers in a Time of Virtual Fatigue

Members are strapped for time and burnt out by virtual fatigue. The last thing they want is another online commitment, like regular committee or...

Let Go of “Getting Back to Normal” and Cultivate a New Mindset Instead

“Getting back to normal” has been the refrain for the past ten months. In the early months of the pandemic, we thought we just had to hold on until...

Demonstrate Empathy in Action to Your Members, Attendees and Colleagues

Words represent ideas. When a word become overused and cliché, a good idea is easily dismissed. Lately, “empathy” is showing up everywhere—conference...

Your Holiday Reading List: Our Top 10 Blog Posts of 2020

What’s on your mind? One way for us to find out is by seeing which of our blog posts are most popular with website visitors. This year, our list of...

Don’t Ghost Your Attendees: How to Close a Virtual Conference

In the closing days of 2020, we need to talk about the closing moments of virtual conferences. I recently read The Art of Gathering: How We Meet and...

12 Digital Marketing Channels for Your Association’s Education Programs

Everyone’s life has changed to some extent in the past nine months. You’ve probably changed how you market your association’s education programs too....

Create Compelling Educational Programs by Copying 7 Moves from Queen’s Gambit

If we could meet around the office watercooler, I know what everyone would be talking about… Queen’s Gambit. This Netflix series has been the buzz of...

4 Ways Event and Learning Data Can Help Your Association Achieve Its Goals

It’s an exciting time to be in the professional development business. If your association analyzes its event and learning data, you’ve seen how the...

Making the Case for Online Education to Association Decision-Makers

Many professional development teams and their association leadership—staff executives and board—are living in two different realities. In some...

Launching a Certification in the Midst of a Crisis: A Brilliant or Berserk Idea?

Imagine your association was just about to launch a new certification when the whole world went into lockdown during the early days of the pandemic....

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